For CIDAT, the Quality of the products is fundamental to ensure growth in the various reference markets and the Quality Philosophy in place has long guaranteed the best strategy for achieving the various quality objectives.
The operating procedures are integrated into the Customer satisfaction logic and represent an active part in the daily work of the employees in the various operations.
Among the main ones:
1. Monitoring of market responses
2. Reports from customers about products
3. Monitoring of supplier performance with respect to established parameters
4. Staff training
6. Periodic reviews of the system